Conducting Town Hall Business

HOW TO CONDUCT TOWN HALL BUSINESS DURING THE CLOSURE 

To help manage the spread of the Coronavirus, and as a precautionary measure, the Town of Provincetown Town buildings remain closed to public traffic, with the exception of the Police Department and the Airport. Staff will continue to work regular business hours and are available by phone and email. If you need to drop off anything for a department, please use the drop boxes located outside Town buildings. We will continue to hold necessary public board and regulatory committee meetings and hearings virtually, please check the posted agenda for information on how to participate.

For information on Town Government operations call the Town Business Hotline at 508-413-9600 or the Department directly.

TREASURER/COLLECTOR:

Taxpayers can make payments online at https://www.provincetown-ma.gov/965/Online-Payments, over the phone by calling 866-448-1988, through the mail to the address listed on their bill or to Town Hall, or through the drop box outside of the Ryder St Town Hall entrance.

PARKING:

Parking permits for the 2020 Season are available for online purchase at https://provincetown.aimsparking.com/.

For additional information, please visit the parking department page of the Town’s website: https://www.provincetown-ma.gov/81/Parking

ASSESSOR:

Fiscal 2021 Accessed Values have been approved by the Mass Department of Revenue.

If you have any questions or need an application, please click on the following link on the Town of Provincetown Assessor’s website here https://www.provincetown-ma.gov/76/Assessor

Permitting Procedures for the Provincetown Community Development Department

All the Department applications can be found on the New Departments Online Service Center webpage: https://provincetownma.viewpointcloud.com/   

Online Applications and payments are preferred and is fast and easy!

Instructions for filing permit and license applications includes emailing application packet and paying electronically, or using the drop-box installed at the Ryder Street entrance of Town Hall.

Planning Board, Zoning Board, and Historic District Commission

Applications are being accepted, but note that all applicants are required to submit electronic copies of all applications, plans, and submitted materials via email to Thaddeus Soule and Ellen Battaglini.  Required paper copies may be delivered to the Drop Box outside the lower, side door of Town Hall.  Applications lacking the required electronic submission are deemed incomplete and will not be accepted or received.  Please contact us if you have questions or check the website.

Licensing Board

Applications are being accepted, but note that online renewals require some preparation by the licensing agent before processing. Please email lfiorella@provincetown-ma.gov your completed scanned applications, before beginning your online renewal, and with any questions you may have regarding fees, necessary additional paperwork, or general license questions. You may also submit paper renewals, fees and documents via the locked Drop Box outside the lower, side door of Town Hall. Please contact us if you have questions or check the website.

Conservation Commission

Applications are being accepted, but note that all applicants are required to submit electronic copies of all applications, plans, and submitted materials via email to Tim Famulare.  Required paper copies may be delivered to the Drop Box outside the lower, side door of Town Hall (facing (Ryder Street).  While access to Town Hall is restricted, only one original and two copies of all submitted materials are required. Checks for application fees should be submitted in the appropriate locked drop box mounted on the wall next to the entrance. Applications lacking the required electronic submission are deemed incomplete and will not be accepted or received.  An email will be sent confirming receipt of your application and payment; make sure you include your email address in your submittal. Please contact us if you have questions or check the website.  To schedule preconstruction site visits, email Tim Famulare or call (508) 487-7000 x554 and leave a message.

Health Department

Health Department applications are being accepted, but note that all applicants are required to submit electronic copies of all applications, plans, and submitted materials via email to lrowell@provincetown-ma.gov and mclark@provincetown-ma.gov.  Required paper copies may be delivered to the Drop Box outside the lower, side door of Town Hall. Applications lacking the required electronic submission are deemed incomplete and will not be accepted or received. Please contact us if you have questions or check the website.

Building Department

Applications are being accepted and you are asked to submit, along with the necessary quantity of paper applications, one complete application electronically.  Please submit the electronic version to awhite@provincetown-ma.gov for entry into our system. Required paper copies may be delivered to the Drop Box outside the lower, side door of Town Hall, or mailed. All applications shall have the appropriate permit fee included. We are maintaining our regular inspection days for Plumbing, Gas and Electrical Inspections.  Building inspection request shall be accepted via phone and scheduled as appropriate. Please contact us if you have questions or check the website.

State Building Inspectors Construction Site Protocols

Construction Protocols

The Board of Health adopted Governor Baker’s emergency order requiring all businesses and organizations that do not provide “COVID-19 Essential Services” to close their physical workplaces and facilities to workers, customers and the public at a minimum until Tuesday, April 7th at noon.

The Governor’s administration has pushed back against towns putting out local orders that conflict with the state’s stay-at-home advisory issued earlier this week in response to the coronavirus outbreak. Stating that a key requirement of any effective, statewide response will be that public officials avoid conflicting directives and duplication of efforts.

The Governor’s order defines construction activities as essentials services as long as they practice social distancing on the jobsite. Specifically, allowing no more than 10 workers indoors and no cap for outdoors as long as they maintain 6 feet distance.

The Provincetown Building Commissioner is conditioning all building permits referencing this protocol and has provided each contractor with COVID-19 safety information for each job site. The Commissioner will be monitoring constructions sites during routine inspections to ensure that construction crews are complying with the Order.

Note that due to the State of Emergency, hearings, decisions, and public meetings are likely to be delayed or postponed. Applicants may choose to wait to submit applications until after the State of Emergency when more predictable operations will resume.

Please understand that your Town Government is operating within a State of Emergency. We are trying our best to provide the essential services to the community while at the same time protecting ourselves. This means we are operating remotely with minimal crews. Please be patient when reaching out, we are trying very hard to provide clear and concise information to residents. When calling Town Hall, please note that your call is being forwarded to a staff member’s personal phone, so stay on the line for several rings until you reach someone. Reach out to us by email when possible to allow us time to respond to your questions. Sign up for town alerts and check the website and Facebook page for updates.